高考英语如何写投诉信的开头和结尾思维导图

1) I’m writing to express my dissatisfaction about the coat which I bought last month in your store.

2) I am one of your customers. I’m writing to complain about one of your waiters’ improper and rude behaviors.

3) I am most reluctant to complain, but...

4) I would like to draw your attention to the problem/fault that...

5) I wish to express my dissatisfaction/ disappointment about...

6) I hate to bring this up, but it is hard for me to understand...

7) I am really annoyed about...

8) I am sorry to trouble you but I am afraid I have to make a complaint about...

9) There are some problems with... that I wish to bring to your attention.

10) To improve the situation/ To solve the problem, it’s advisable for you to take the following suggestions.

1) I sincerely hope that you will look into the matter seriously and proper measures should be taken to prevent such an incident happening again.

7) It would be highly appreciated if you could...

8) I could not be more satisfied if you can kindly...

9) I am really annoyed about it. I have great faith that you will take my complaints seriously.

10) I do hope someone will take effective measures to deal with this matter.

11) I sincerely hope you can better your service and that mistake won’t arise again in the future.

Dear Manager,

My name is Li Hua. I’m writing to complain about the bad service on one of your flights.

Yesterday, I took a plane to London and I have to say that I’m very unhappy about the line.

First of all, your airline lost one of my suitcases in which there is an important contract. Second, the plane was delayed for an hour. As a result, I was late for an important meeting. Third, the food on the plane was terrible. What’s most unacceptable is that the air hostesses on the plane were quite unfriendly and impolite to me.

Frankly speaking, thesis the worst experience I have ever had on the plane. I do hope you can help me find my suitcase and improve your service. Thank you very much.

Yours sincerely,

Li Hua