美容接待与咨询范文英文共6篇思维导图

预约下次护理时间:很多人会忽视这一点，其实这一点要引起重视，你多提示她，让她感到每星期来的好处，让她形成一种习惯，美容院的业绩才会稳定。

确定客人的家用产品，并帮助客人到前台交款提货。

送客出门:我们大多数美容院送客人只送到门口的门内，其实，这就浪费了一次很好的宣传机会， 现代美容院要提倡"迎三送七"也就是送客人时，要把客人送出门外，这样美容院不但会稳定客源而且可以新客不断。

① 客人会感到你非常热情，很尊重她，她走出去也会有自豪满足感。

② 外面的人看到美容师，给美容院做形象广告，每天看到这位美容师送客人的次数很多，别人会感到：这个美容师做的肯定很不错，这么多找她做，我下次去也要找她做。

③ 让人感觉美容院的服务态度特别好，特别亲切，有上帝般的感受，不但有自己来做护理的欲望，而且还会有带朋友过来一起享受的欲望。(她的东西都愿和好朋友分享)。

接待顾客：开门迎客，顾客进门，应相视而笑，略微笑躬腰点头，并说："您好!请进!""欢迎光临!"

→顾客进门，美容师应热情主动上前问候;"您好!我能帮您什么?"

→客人坐好，立即倒茶，并亲切交谈，递上相关资料

→如果是来咨询的顾客，问候语是"您好!请问想咨询点什么?

→如果是经常来的顾客，问候语是：

I think there are two kinds of advantages of plastic surgery: a person who is originally very healthy and has accidents in his life, which causes problems in various parts of his body, such as external injuries, burns and sequelae. Cosmetic surgery is very necessary. The second is that he is particularly uncertain about his face, or because his appearance affects the causality of recruitment.

In other words, he should do some beauty care Yan's business, increase self-confidence, can increase the chance of success, also can.

中文翻译：

Business beauty and beastmore and more men are suffering from stabs and cuts to look youngerat London's George Roman clinic, women lined up to see a cosmetic dermatologist known for removing wrinkles and smoothing eyebrows. Well, in the past few years, Dr. Roman has treated a series of bankers and businessmen in London and Paris who don't want to look more beautiful, he said, They don't want to look more beautiful, just xxxfresher, less worriedxxx; xxxusually, rapid injections of botulinum (a muscle freezing toxin) are aimed at the deep forehead fissures that can befall men, especially if they frown at the screen all day long.

Other popular treatments are lasers, which brighten the skin tone and the deep groove between the nose and mouth According to the American Society of plastic xxxI don't understand what's unpleasant,xxx complains David Piot, the boss of Allergan, which makes Botox important in the market. xxxYou want a real old investment Banker, a very old lawyer working for you? xxx Mr. Piot asked, xxxmen's minimally invasive care is growing, and market researcher Mintel said that sales of men's beauty products in France, Germany and Spain, despite the recession, have risen and will continue to grow, with moisturizers in France, the UK and Spain dominating.

Germans and Italians prefer to buy deodorants.

中文翻译：

填写咨询表格(客户档案):新顾客光临，要详细填写客户档案，如：姓名、年龄、生日、工作单位、皮肤种类，以前做过何种护理或治疗等等，填写要详细(这就好比医生填写病人的病历，可以为你提供诊断的依据)。

给客人做完护理后，要填写护理程序及注意事项，因每个客人不可能下次来都是一个美容师接待，以供这次接待的美容师做参考。

电脑皮肤测试仪肌肤测试，填肌肤诊断分析表，增加权威性和说服力,判断准，好对诊下药。

问题(需求)咨询:了解顾客所亟待解决的问题，找出客人的需求，如：护理、丰胸、减肥、美体等等。

护理建议确定服务项目:根据1、2、3、4点的了解，综合考虑，结合客人的消费水平，提供一套最合理，最科学的护理建议给客人。

According to expert research, cucumber is a very effective natural beauty products. Fresh cucumber contains a kind of biological enzyme with strong biological activity, which can effectively promote human metabolism, expand skin capillary, promote blood circulation, and strengthen the redox effect of skin. Therefore, moisturizer has amazing beauty effect.

Every day, fresh cucumber juice is applied on the skin to make the skin obtain Moisturize and reduce wrinkles.

中文翻译：