考研英语一投诉信范文 第1篇英语写作万能模板之投诉信Dear_______,I am . (自我介绍) I feel bad to trouble you but I am afraid that I have to make a complaint about_______.The reason for my dis...
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考研英语一投诉信范文(精选4篇)思维导图模板大纲
英语写作万能模板之投诉信
Dear_______,
I am . (自我介绍) I feel bad to trouble you but I am afraid that I have to make a complaint about_______.
The reason for my dissatisfaction is ______________(总体介绍). In the first place,_________________________(抱怨的第一个方面). In addition, ____________________________(抱怨的`第二个方面). Under these circumstances, I find it ___(感觉) to ____________________________(抱怨的方面给你带来的后果).
I appreciate it very much if you could_______________________(提出建议和请求), preferably __________(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期限).
Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely
Li Ming
To Whom It May Concern:
敬启者:
I am writing to complain about the defective electronic dictionary that I purchased from an online store last month.
写信目的是投诉我上个月网购的电子词典存在缺陷。
I am disappointed that the product is not functioning properly. Many times the display was on but not responding. It really frustrates me when such problem occurs frequently. To seek a solution, I contacted the online store, but didn’t get a satisfactory answer.
该产品不能正常使用,令人失望。很多时候,其显示屏是亮起状态,但却没有任何反应。这样的问题经常发生,令我十分困扰。为了解决问题,我联系了该家网店,但并没有得到满意的答复。
I would appreciate if you can either refund my purchase or replace it with a new one. Please contact me by phone at12345, and I will wait untilDecember 30th before seeking help from a consumer protection agency. Enclosed is a copy of my receipt for your information.
希望你们能够给我退货,或更换新品。请通过电话12345与我联系,如12月30日之前仍未解决,我会向消费者协会寻求帮助。随信附上我的发票副本,以供参考。
Sincerely,
Li Ming
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特别提醒!!!ios的小伙伴一定要通过下面的网址避免额外扣费
https://ay(直接在微信搜这个网址,然后填一个邮箱,金额选其他,就可以按 1元=10个微信豆充值任何金额了)
信函写作:称呼、正文、落款
1、审题-判断是个人书信&事务公函
决定:
语域使用:正式:使用礼貌表达,不用缩略语(对公)
半正式:可以使用缩略和口语表达(对私)
非正式:(一般不考)It depends
呼语: 特定的写信对象:Dear XX
不明确收信人:Dear Sir/Madam, or To Whom It May Concern
2、正文
三段(8句):写作目的段、细化段、感谢或者期待。
3、各种信函内容安排
2)投诉信
与投诉信比较:仍然以提建议为主,无需赞扬,直接表明写信目的即提建议,最后无需感谢,只需表示期待改进。
A.基本结构
Dear XX/To Whom It May Concern,
第一段: 自我介绍,陈述事由,提出建议;
第二段: 投诉细节(补救细节);
第三段: 期待改进。
Yours sincerely,
Li Ming
B.投诉信框架
Dear XX/To Whom It May Concern,
I am xxx who…. I am writing to express my dissatisfaction/disappointment about…(投诉信). 具体事由.
To improve the situation, it is advisable for you to take the following begin with,…细节一; Moreover, …细节二。
We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.
Yours sincerely,
Li Ming
Directions:
Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to
1) make a complaint, and
2) demand a prompt solution.
Dear Sir or Madam,
I bought/ordered an electronic dictionary from your online shop on January 1st, but I found it has some problems after using it for a short period of time.
To begin with, the battery needs recharging after a mere 2 hours of use. This means that I need to carry my charger with me when I go out for a day. In addition, the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them. Personally, I found this to be completely unacceptable.
Therefore, I would like either to change for another model that works well or a full refund. I am looking forward to your prompt reply.
Yours sincerely,
Li Ming
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