三部教你如何填写书面报告
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The three-step writing process applies to reports思维导图模板大纲
Analyzing the situation
Compose a statement of purpose
Prepare a work plan for the project
Gathering information
Planning your research
Statement of purpose
Audience needs
Information needs
Selecting the right combination of media and channels
Media Requirements
Feedback Preferences
Document Uses
Media Choice
Organizing your information
Direct Approach
Indirect Approach
Adapting Your Audience
Formal Situations
Informal Situations
Cross-Culture Situations
Drafting Report Content
Introduction
Establish Context
Identify Subject
Preview Main Ideas
Establish Tone
Body
presents, analyzes, and interprets the information gathered during your investigation
supports recommendations and conclusions
Closing
Summarizes your main points
Emphasizes the benefits to the reader
Brings all the action items together in one place
Drafting Proposal Content
Purposes
Gain attention
Build interest
Create desire
Motivate action
Strategies
Demonstrate your knowledge
Provide examples and information
Research your competition
Show that your proposal is feasible
Relate your proposal to reader needs
Illustrating Your Reports with Effective Visuals
Visual Literacy
Pros(5)
Principles(6)
Choosing the Right Visual for the Job
Tables
Line Charts and Surface Charts
Bar Charts
Pie Charts
Data Visualization (Tag Cloud)
Flowcharts
Organization Charts
Maps, Drawings, Diagrams, Infographics, and Photographs
Animation and Video
Designing Effective Visuals
Style and Quality
Integration with Text Elements
Accuracy
Ethical Implications
Revising
Evaluate Organization, Style, and Tone
Improve the Report’s Readability
Assemble the Report in Its Final Form
Review the Final Report Thoroughly
Producing
Prefatory Elements
Supplementary Elements
Proofreading
chapter5
Distributing
Physical
Electronic
Online (a web-based)
Three basic cotegories思维导图模板大纲
Monitor and Control Operations
Business plans
Operating reports
Personal activity reports
Implement Policies and Procedures
Policy reports
Position papers
Demonstrate Compliance
Compliance reports
Document Progress
Progress reports
Assessing Opportunities
Market analysis reports
Due diligence reports
Solving Business Problems
Troubleshooting reports
Failure analysis report
Supporting Decision Making
Feasibility reports
Justification reports
Internal Proposals
External Proposals
, investment proposals
Grant proposals
Sales proposals
Helping Your Readers Find Information思维导图模板大纲
Using Headings and Subheadings
Employing Transitional Devices
Providing Previews and Reviews
Using Productivity Tools
Supporting Your Messages with Reliable Information思维导图模板大纲
develop a problem statement
identify the information
generate the question
prioritize your information needs
Primary research
Conducting Primary Research
Surveys
Interviews
Secondary research
Conducting Secondary Research
Finding information in a library
Finding information online
Search Engines
Online Monitoring Tools
Search Tips
reputation
potential bias
purpose
credibility
methodology
verification
completeness
logical scrutiny
Quoting, Paraphrasing, Summarizing
Conclusion
Recommendation
For Websites and Wikis思维导图模板大纲
Organizing
Drafting Website Content
Build trust with your intended audiences
Adapt your content for a global audience
Compelling, reader-oriented content (inverted pyramid)
Present your information in a concise, skimmable format
Write effective links that serve for both site navigation and content skimming
Make your website a “living” document
Collaborating on Wikis
Rethinking your authorship expectations
Editing and improving the team’s work
Using templates and formatting options
Using editing and commenting features
Taking advantage of the “sandbox”
Contributing to Wikis
Starting a New Wiki
Adding Material to a Wiki
Revising Wiki Material
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